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Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/9274
Title: PASSIONATE AND PROFITABLE: WHY CUSTOMER STRATEGIES FAIL AND TEN STEPS TO DO THEM RIGHT
Authors: ARUSSY, LIOR
Keywords: Customer services—Management.
Customer relations.
Strategic planning.
Consumer satisfaction
Issue Date: 2005
Publisher: John Wiley & Sons
URI: http://localhost:8080/xmlui/handle/123456789/9274
ISBN: 0-471-71392-9
Appears in Collections:Business Management & Project management

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